Welcome to the ABC Online Training platform
You can access your training account at: https://learn.abcllp.com/
Unless you have been notified otherwise, your username will be your Chambers e-mail address.
If you have any difficulty logging in, you can request a password reset via the “Lost your Password?” link on the log in page. The ABC team are also on hand to help on [email protected].
Troubleshooting
Where do I log in?
Go to https://learn.abcllp.com/ and you will be presented with the ABC Online Training home page where you can log in.
Where can I find my log in details?
Your username is always your Chambers e-mail address, but if you cannot remember the password you chose after you first logged in, you can request an immediate reset by using the “Lost your password?” link on the login screen.
Can I change my Username?
No, your username cannot be changed and is set as your current Chambers e-mail address. You can amend your name, personal details, e-mail address and your password via the “edit profile” link in “Learner Profile”.
I have forgotten my password
You can request an immediate reset by using the “Lost your password?” link.
I have completed one course and want to do another. How do I access another course?
After logging in, at the home page select “Learner Profile” and this will display all the modules you have purchased a licence for. If your Chambers is part of our Training Partnership initiative, you will have access to all our current modules
If I fail the test, can I retake it?
Yes, you can retake the course as many times as you need to. If you do not reach the required pass mark, you will be given the opportunity to view the answers you gave and see the correct answers.
When do I receive my certificate?
Your certificate will be automatically e-mailed to you. If Chambers have an appointed Group Manager, they will also be copied in on this e-mail
I am sure I have completed the course, but I have sill not received an email with the certificate / I did not get a certificate and the module says it is only xx% complete.
This is usually associated with not reaching the correct pass mark on the test(s). The training is only complete when all the sub-sections have been viewed and marked complete, and the required pass mark has been reached on the test. The progress bar on the left will show if any sub sections are not marked as complete. You can access them here by clicking on the sub-section in the progress bar. The test can be retaken as many times as is necessary to obtain a
pass mark and a certificate of training.
I have lost my certificate. How do I get another one?
Your certificate is always available within your online training profile. After logging in, click “certificates”.
Can I show on my online profile that I have been trained in the subject?
Yes, there are custom badges which you can add to your Chambers website profile and your e-mail address. The badges can be downloaded via the “Downloads” page.
Please email Bill or Sarah if you need any assistance, or have any comments or queries on our courses. We also welcome any suggestions and requests for any other subject matters you would like covered for future online training modules.
